Fees and Charges

We prioritise transparency and peace of mind when it comes to your Residential Aged Care costs

Residential aged care costs can be overwhelming and difficult to navigate. MYVISTA is committed to providing transparency, clarity, and peace of mind every step of the way. From the initial assessment process to determining your accommodation and care costs, we’re here to support you in making informed decisions that align with your needs and preferences. Discover the value of our services and the assurance of exceptional care as we guide you through your aged care journey at MYVISTA.

To begin, you’ll need to submit your income and asset details to Centrelink. Once they have this information, Services Australia will assess your situation to determine your contributions towards accommodation, care, and daily living expenses.

An estimate of the costs you will need to pay can be obtained using the fee estimator available on the Government My Aged Care website.

If you’re comfortable sharing details about your income and assets, our friendly customer service team can provide you with a basic cost estimate for your fees. Keep in mind that this estimate is preliminary and subject to the outcome of the Centrelink assessment. While we’re here to assist you every step of the way, we also encourage you to seek advice from your trusted financial advisor for personalised guidance.

Accommodation Costs

The amount you may need to pay for aged care accommodation depends on your means assessment. Based on this assessment, you could be classified as a fully supported resident, a partially supported resident, or a non-supported resident. These classifications determine whether you contribute towards or cover the full cost of your room.

 

  • Fully supported resident

If your income and assets are below a certain level, the government will subsidise the full cost of your accommodation.

  • Partially supported resident

You will contribute to your accommodation cost and the government will subsidise the balance. The amount you contribute is determined from your Assets and Income information and will be calculated as a Daily Accommodation Contribution (DAC) or Refundable Accommodation Contribution (RAC).

  • Non supported resident

As a non-supported resident, you will be required to cover the full cost of your Accommodation. You can pay this cost in 3 ways:

1 – A refundable lump sum amount known as a Refundable Accommodation Deposit (RAD). The current maximum RAD payable for a room at MYVISTA is $550,000

2 – A Daily Accommodation Payment (DAP) calculated as a Maximum Permissible Interest Rate on the RAD.

3 – A combination of both (RAD/DAP split). You can make a partial lump sum payment of the RAD and then pay a DAP on the balance. You pay part of the RAD and the DAP will reduce according to this equation: $550,000 less partial deposit = RAD balance. RAD balance x current MPIR \ 365 = the required DAP payment.  

You have 28 days from the day you move in to decide how you would like to structure your accommodation payments. Until you decide how to pay for your accommodation, you will be charged a non-refundable daily payment.

Care and Daily Living costs

There are two types of care costs as below:

  • Basic Daily Care Fee

Every resident in aged care, including respite residents, is required to pay a basic daily fee as a contribution towards care and living expenses. This is set by the Government as a daily rate equal to 85% of the basic single age pension.

  • Means Tested Care Fee

Some permanent residents may need to pay an additional cost towards their care fees depending on their income and assets. This fee is set and reviewed by the government and reduces the care subsidies to the aged care provider (MYVISTA). The aged care provider (MYVISTA) will invoice you the means tested care fee as determined by the government.

Our friendly and knowledgeable staff are happy to answer further questions. Phone us on 08 6393 1000

Frequently Asked questions

Yes. But your partner will still need an ACAT assessment. If you are listed as their carer on the My Aged Care portal you can request one for them.

The government has prepared a site where all home care providers in your area (including MYVISTA) can be easily compared here.

We try to keep schedules as regular as possible however some timeslots are very popular and so may be difficult to obtain on commencement of your service plan. But we will work with you to obtain services that match your preferences wherever possible.

Typical services include domestic assistance, showering assistance, shopping assistance and gardening, however based on your assessed needs, you may also be eligible for allied health services as well such as physiotherapy, podiatry and occupational therapy. The Home Care funds can also be used to pay for attendance at social outings and day centres.

There is a short questionnaire to check your eligibility here.
If you are eligible the page will redirect you to applying for an assessment.
If you are already registered with MyAgedCare you can simply call 1800 200 422.

Or simply ask your GP.

The cost of your care is determined by Services Australia in conjunction with Centrelink.
If you do not receive a means tested Centrelink pension, you must complete this form.
If you do receive a pension you can ask for them to prepare a fees advice letter by calling them on 1800 227 475

MYVISTA clinical staff support the administration and storage of your medication. MYVISTA engages the services of a local pharmacy as our preferred supplier to make medication ordering and delivery easy. The pharmacy issue the resident directly with a monthly account for any medications or additional products, which you pay directly to the pharmacy.

Yes you can. Australian Government subsidies allow for up to 52 days of social leave in a financial year, and you can take extra unfunded social leave if you wish to.

Yes. Many residents enjoy going out with family or friends and are encouraged to so do.

MYVISTA residential respite care offers support to families in need of temporary relief. Our respite care stays range from a minimum of two weeks to a maximum of nine weeks. This option serves as an effective strategy for managing recovery from illness and accessing reablement services. ACAT approval is required for partially government-funded respite care with eligible individuals able to access up to 63 days of subsidised respite care per financial year, with only the Basic Daily Care Fee, set by the government at 85% of the single-age pension, needing to be paid. If you do not qualify for subsidised care, privately funded respite options are available,

We strive to ensure that every resident receives the care and support they need, tailoring our services to individual requirements and circumstances. For more information, call our customer care team on 6939 1000.

Contact Us

Whether you want to speak to someone on the phone or prefer to send an email, we’re here to answer any questions you have about MYVISTA residential aged care, retirement communities or home care services.