To get started with a Home Care Package you must get assessed by the Australian government-funded aged care service, My Aged Care.
You can apply for an assessment online at myagedcare.gov.au, or you can call 1800 200 422.
Once your application is successful, the Aged Care Assessment Team will contact you to arrange a face-to-face assessment. This is to determine exactly what you need.
As everyone’s needs are different, the four levels of care range from basic support through to higher care needs and all have different funding amounts. After your face-to-face assessment, the Aged Care Assessment Team will send you a letter that will include which package level has been approved for you.